Today was a lesson in not giving people what the ask for.
Me: "What OS do you need on the system?"
Them: "Whatever you think is best."
Me: "Linux, right?"
Them: "Yup."
Me: "I'll put the latest version on for you."
Them: "Perfect."
Two days of "This isn't working" and rebuilds later, I ended up setting the system up like another system they had that had been working before. Should have done that in the first place.
I let myself get way too upset over this. it is honest work. I can't expect everyone to know what they need in these kinds of situations. I didn't know what they needed. I find myself asking people what worked before or what is working elsewhere when they tell me they need a system setup. This do it four or five times stuff is annoying.
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1 comment:
Kelly, this is why bureaucracy was invented, unfortunately. Email them asking how they want the system setup, that way when they reply you will have documentation to rub in their face :) Or have them fill out a work request tracker (ticket). Or better yet, if they want a particular system setup, please please tell those lazy bozos to go frikkin install it themselves. I assume you set this up for computer engineers :)
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