It wasn't me. You can't prove anything.


2006-07-29

Business

Outsourced Call Centers Losing Feasibility?
Daniel Pronych writes "BusinessWeek is running an article about how outsourcing call centers in India are no longer an 'inexpensive option' for American companies. These shops are now striving for better outsourced work from the U.S. and Europe multinational companies; many are fed up with U.S. clients trying to continually lower prices. New Delhi-based EXL Services, for example, terminated a contract with Dell Inc. because EXL was losing money in the deal."

I remember being ultra paranoid about this stuff. bitched and bitched about the willy-nilly distribution of jobs around the world. When all the jobs are gone, who the hell is going to buy the products? Well, this proves that business is just going to keep squeezing these out source companies until they push back. Once they push back, business will just outsource somewhere else. It is a temporary fix for the problem. People will never learn that you cannot get something for nothing.

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